Translation & Interpretation Certificate from English to Spanish and from Spanish to English - Georgia State University
Citizenship and U.S. Immigration program - Coursera
Certificate to Teach English as a Second Language - TEFL International
One year teaching English as a second Language - AEON Tokorozawa Japan
Successful completion of Praxis II exam in Spanish
Bachelor of Arts in Spanish-The University of Georgia
Spanish/English Medical Interpreter Program-The University of Georgia
Study Abroad Valencia, Spain- The University of Georgia
Translation & Interpretation Certificate - Georgia State University
Citizenship & U.S. Immigration program-Coursera
Certificate to Teach English as Second Language-TEFL International (Costa Rica)
Passed Praxis II exam that measures general and subject-specific teaching skills
Taught English as a second language for one year in Tokorozawa, Japan and for six months in Liberia, Costa Rica.
Carried out customer service via phone and email in Spanish, English and Japanese for two years.
Translated and interpreted documents and phone calls in Spanish and Japanese for nine months.
Monitored and evaluated customer service analysts (English, Spanish and Japanese) for nine months.
Translated documents and interpreted calls for different bank departments.
Provided cultural sensitivity training to different departments.
Coached analysts for sales and customer service skills in English and Spanish.
Created and maintained Standard Operating Procedures and training documents.
Translated contracts for Ocesa Colombia.
Proofread annual reports for major credit card company.
Translated forms for AIDS research study for Emory University.
Translated forms for speech therapy for Dynamic Therapy Solutions, LLC.
Interpreted for Norcross Elementary School.
Transcribed video audio in English.
Manage Translation Team of six.
Translation and proofing of marketing materials for U.S. Hispanic market and Puerto Rican market.
Copywriting in Spanish for holiday catalogs for Walgreens.
Tools & Technology
SDL Trados, Windows Suite, Microsoft Office Suite, LAGO, Workamajig, FDR, TBS, First Impression, Express Scribe, InDesign, Filemaker