2007-present, Medical, Legal, & Customer Service Interpretation
LINGUISTIC EMPOWERMENT
8/2005-present, Director, Interpreter, Translator, & Instructor
Target Language
Key clients supported: IRS, Lionbridge, OneCallCare, STOPS, LNG Consulting, Inc., LATN, Alliance, Deep South Language Services; United States Army officers; Colombian colonels and families; Leadership Institute; CSU; AT&T; CareColumbus, Hill-Watson-People’s Funeral Service; Muscogee Co., Harris Co., and Phenix City School Districts; home-schoolers; private language learners; dream chasers
1/2008-12/2010, Program Coordinator & Immersion Leader
Columbus State University
Inspired growth: from staff of 5 to 11 and 179% revenue, 149% net income, 89% classes, 72% students enrolled, 53% registrations; Maintained average profit margin of 53% or higher
12/2010-present
H&R Block, Crump Life Insurance, TSYS
Financial empowerment education in Spanish & English
COMMUNITY & INTERNATIONAL INVOLVEMENT
Hispanic Outreach Committee & TV Show Host | Muscogee County Sherriff
Education Task Force | Whitewater Stakeholders Committee
VITA Bilingual Tax Preparation | Goodwill of the Southern Rivers
Immersion Excursion for Colombian, Japanese, & Chinese college students | Columbus State University
Mission work | Venezuela, Mexico, USA (Latin American populations)
Conference speaker or facilitator | Uniminuto, Colombia; MGSU, FVSU, CSU, Albany
COURSES DESIGNED
2019, Delivering the Best Constituent Experience Leadership Institute
2018, Customer-Focused Leadership Leadership Institute
2014, Empowerment Through Education Leadership Institute
2014, Target Spanish I, II, III, IV School Age/Adult
2013, Work Smarter, Not Harder Goodwill
2012, Smart Women Retire Rich CSU Continuing Ed
2011, Spanish for Call Centers I & II AT&T
2011, Basic French CSU Continuing Ed
2011, Basic Salsa & Bachata All ages
2007, French I, II, & III School Age/Adult
2006, Middle School Spanish Middle
2006, Wynnton Preschool Spanish Preschool
